Adam's Northwest Estate Sales & Auctions

Adam's Northwest Estate Sales & Auctions

Federal Way, WA 

Serving: All of Western Washington

FAQ 

 Frequently Asked Questions

HOW DO I KNOW WHEN THE ONLINE AUCTIONS ARE? Sign Up to receive News Letters or Register to bid. If you have signed up for our newsletter, you will receive an email before the auction starting date. We are always posting new auctions, so watch the Up & Coming Listings. 

HOW DO I BID? First, you must register & create a user account before you can bid.  We do require a valid e-mail address and phone number, and both will be verified during the registration process.  Please enter accurate information. DO NOT CREATE MULTIPLE USER ACCOUNTS. You only need one account to bid. 
Our system monitors and verifies new users. Any suspicious activity will cause the data to suspend your account, so please enter information correctly & keep it updated. 
Most of the auction lots will start with no reserve and sell to the highest bidder regardless of price. Please see the Bidding Increments below.

Auction Item Reserve:

• A reserve price is a minimum price that a seller would be willing to accept from a buyer.
• In an auction, the seller is not typically required to disclose the reserve price to potential buyers.
• If the reserve price is not met, the seller is not required to sell the item, even to the highest bidder.

WATCH TUTORIAL ON HOW TO REGISTER TO BID - Click Here How To Register To Bid 

PROXY BID OR MAX BID: Proxy bidding or Max bid, sometimes called absentee or automatic bidding, is a method for online auction bidding. How it works is the person who wants to bid on an item decides a maximum amount that he or she is willing to pay for it in advance, and bids this amount. That bid is hidden in our system.  As other bids are made, the system automatically increases the person's bid by pre-specified increments until the maximum amount is reached. If the bidder is monitoring the auction, at this point, he/she can give up or choose to increase his bid. You don't have to monitor an auction to win an item continually, and they can bid on several items at once.


MY ACCOUNT PAGE  “My Account” is where the users manage their accounts, watched items, Auction your bidding on,  view bids, view invoice, pay invoices, send a support request, update account information. 

Click here to learn how to use your "My Account Page"

CAN I PREVIEW THE ITEMS BEFORE I BID? In most cases, Yes, There is a "Preview day" for most auctions. In the event, you are unable to Preview items. Adam's Northwest Estate Sales & Auctions will never knowingly misrepresent an item. If you have questions regarding an item, please submit a support request or email Contact Us .

The Preview location & time will be in the item description.

HOW DO I PAY? After the Auction has closed, you will receive an "Auction Win" notice in your registered email address. You can also look into your account for an invoice.  Log On to your account and go to “MY ACCOUNT” and view your invoice.  All items must be paid in full by 6:00 pm the day following the closing of the auction.  If you fail to pay your invoice, Your items are considered abandoned and will be sold to the next highest bidder.  Also you will be charged a 36% relisting fee & banned from using the website.

PLEASE NOTE:   You will able to pay online with PAYPAL/CREDIT CARD. 

INTERNET/BUYER PREMIUM A 15% buyer's premium will be charged on all lots sold. Every bidder pays the same buyer's premium and should bid accordingly. For example, if your bid wins the lot at $100, you will be charged $115 plus tax for the item on your auction invoice. When calculating the final price, the buyer's premium is added to the selling price before sales tax is calculated. 

WASHINGTON SALES TAX rates vary by region. 10% is the current tax rate for our area, depending on location. Adam's Northwest Estate Sales & Auctions is bound by state law & state licensing to collect all applicable state sales taxes on behalf of sellers. Buyers with resale licenses or tax-exempt status should submit documentation prior to invoicing to be exempt. Out-of-state purchases may qualify for a sales tax exemption.  Purchase prices for vehicles listed on this website do not include licensing, registration, and sales tax fees. 


IF I WIN AN AUCTION WHEN & WHERE DO I PICK UP THE ITEMS? Pick-Up dates and times will be posted in the item description. You’re responsible for the removal of all items at the posted location on the posted date. If you can't pick up on that date, contact us before bidding to see if other arrangements are available. The pickup address will be on your invoice in the upper right-hand corner.  


WHAT ARE THE BIDDING INCREMENTS? Here is our bidding increments schedule.

I CAN'T REMEMBER MY PASSWORD OR USER NAME?  Go to the login page and use the "I forgot password" option if you still have trouble submitting a support request with your email address you used to sign up for your account. We will ask for your security answer you made at the time of registration, once you have been verified we will email your information to the email you provide at the time of registration. 

CAN I HAVE MY ITEMS DELIVERED or SHIPPED?  Maybe, depending on the auction item and location, there are local delivery companies at your own expense.

WHAT IF I WIN AND DON'T PAY? Unfortunately, you will force us to ban you from using this website permanently & you will be charged a 36% relisting fee. 
(One) 1 strike and you're out. Remember, Bidding constitutes a legally binding agreement to purchase the item. Please use this site with respect and courtesy.


NO RETURNS ALL SALES FINAL: It is the responsibility of the Bidder/Buyer to inspect the item(s) prior to placing a bid. All bidding and purchases are at the bidder's/buyer’s discretion. Absentee bidders/buyers are subject to the same terms. All the items are sold "as is" “where-is.” There are no warranties expressed or implied. There is no guarantee or warranty as to the authenticity, nor shall any description of condition, size, quality, importance, or provenance is validated as a guarantee. Once the buyer takes possession of the listed personal property, all sales then become final. 

WHAT IF I HAVE A PROBLEM Go to the Contact Us, We will always try to be proactive and provide a high level of customer service.



                                          Seller`s Information 

I HAVE ITEMS I NEED TO SELL? Whether you are settling an entire Estate, Downsizing to a smaller location, or liquidating a business or just a few items you need sold through our website, please go to the Contact Us 

IF YOU HAVE ANY TROUBLE OR HAVE ANY QUESTIONS, WE ARE HAPPY TO GUIDE YOU THROUGH THE WEBSITE. Contact Us